|Our Operations Team
|We are proud of our top caliber operations team and our focus on delivering quality services to satisfy your clients and to help you succeed in your business. As your back office provider, our operations department prides itself on always providing courteous, prompt and efficient service. Our goal is to help your business become more efficient so you can devote more time and attention to what you do best, serving your clients and growing your practice.
Unlike many broker/dealers where top service levels are only reserved for top producers, all advisors with Mutual will receive premium level service at all times. Each and every call is answered by one of our team members, not an automated attendant, and the response time of our problem resolution group is measured in minutes and hours, not days or weeks. And because we enjoy a very low turnover in our back office, your staff will quickly develop productive and long-term relationships with each member of our team.
We have built an environment that preaches honest and open communication between advisors and home office staff. We welcome feedback and take criticism constructively. In an industry of constant change, we are continuously developing our people and improving our systems in order to better serve our advisors.